Rope access and building maintenance FAQs.

Yes. The site visit and the written quote are free, with no obligation.

Use the quote form, email info@onropes.co.nz or call 0800 667 677. The site visit and written quote are free.

Yes. Every wash and every planned maintenance visit includes a photo condition check at no cost. It is a visual check of the walls we reach, not a structural or engineering report. If something needs an engineer, we tell you.

Access is a line of its own in the quote, next to the repair, so you can compare us with another contractor. If the job needs a different access method, we say so before we price it.

Access, labour, materials, GST and clean-up are itemised in the quote. Anything outside the quoted scope is agreed in writing before it is done.

Payment terms are set out in the quote; larger jobs are usually staged.

It is abseiling to work on a building. IRATA certified technicians work on two separate ropes, a working line and a back-up, with a supervisor on site.

IMPAC Prequal, health and safety assessed. IRATA certified technicians, Levels 1 to 3, and Vertical Horizonz working at heights training across the crew.

Every three years, with logged hours in between.

Public liability and professional indemnity cover, plus statutory worker cover. We send a certificate of currency on request.

Work runs under the Health and Safety at Work Act 2015. Every job has a safety plan, a task analysis, a rescue plan, and two separate ropes per technician.

Yes. A site-specific JSA and method statement are issued before we start, for your facility manager to sign off.

Not very. We rig in the morning, work through the day and derig at the end of it. People stay in the building and keep using it.

Helpful, but not required. We can rig off parapets, columns, counterweights or temporary anchors. We can also install permanent anchors as part of the job.

Anchors are tagged and re-certified every year, in line with WorkSafe guidance on working at height. They are not part of the Building Warrant of Fitness.

Yes, where it is needed. Cones, tape and a spotter under any drop zone, with signage agreed with you.

Normal hours are 7am to 5pm. We can work after hours on retail and CBD sites, and we price that in the quote.

We stop for high wind or heavy rain, using the limits in the site-specific plan, and we tell you as soon as a day moves.

Facade and concrete repair, leak testing and repair, painting and protective coatings, roof anchors and certification, glazing and panel work, and building washing.

There is no fixed limit. The building needs sound anchor points, which we check first.

Yes. Small jobs are often grouped into the same day to keep the cost down.

It can be. Spalling means the steel inside is rusting and pushing the concrete off, so pieces can fall. Get it looked at.

Email info@onropes.co.nz with the job address and we will send the certificate of currency.

Yes. We keep a current list of property managers and building owners, and send it with the quote.

Yes. Every invoice shows our GST number. We use Xero and direct credit.

Auckland. We work across New Zealand, with any travel cost shown in the quote.